Last updated: 12 September 2026

Privacy policy

1. Data controller and contact

The data controller is Rosario Criscione, host of Genisi Maison in Ragusa. Privacy enquiries may be sent using the contact details provided on this website.

2. Technical data and purpose

The hosting and delivery network may process IP address, date and time, requested page, browser, device and security logs to provide the website, keep it reliable and prevent abuse.

3. Stay enquiries and external services

The booking tool processes dates, guest numbers and room preference in your browser without saving them on the site. Data is shared only when you choose to send the message through WhatsApp. Airbnb and Google Maps are separate external services.

4. Google Analytics 4

After consent, GA4 measures visits, pages and selected interactions in aggregate. Names, email addresses, telephone numbers and message content are not sent. Google Ireland Limited is the provider.

5. Microsoft Clarity

After consent, Microsoft Clarity provides heatmaps and technical interaction recordings. The stay enquiry form is explicitly masked. Microsoft Ireland Operations Limited is the provider.

6. Consent and withdrawal

Analytics tools are blocked by default. You can change your choice at any time through Cookie preferences in the footer; withdrawal stops future analytics loading and removes accessible analytics cookies.

7. Retention and recipients

Security data is retained by service providers for the time required for operation and protection. The host does not sell personal data.

8. Rights and complaints

Where applicable, you may request access, rectification, deletion, restriction, objection and portability, and may lodge a complaint with the Italian Data Protection Authority.

Provider privacy information

Google Privacy Policy · Microsoft Privacy Statement · Garante per la protezione dei dati personali